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Store Policies

Your Statutory rights are not affected by any of the following store policies.

Ordering Online

Ordering Online with us is safe and secure!

We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.

We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a personal cheque. Please make cheques payable to Richard Grant Mouldings Ltd.

To order by cheque, just print your shopping cart contents from the order confirmation page and complete the necessary fields, then send the form to the address below.

Please allow 7-10 business days for shipping of your merchandise.

Return / Refund Policy

Every item we sell is carefully inspected before it is shipped. If you are not satisfied with the goods and inform us within seven days of your receipt of the goods, we will give a full refund or exchange items if they are faulty. All products to be returned must be carefully repackaged in their original packing.

Prices

Goods are charged at price shown on the product pages on the date the customer places the order and are inclusive of VAT. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices, otherwise, in the case of any unexpected change in price, you will be informed and asked if you wish to reconsider your order before proceeding.

Complaints

If we should receive a complaint about any part of our service, by phone, fax, e-mail or letter, then it will be dealt with promptly. It will then be dealt with confidentially and effectively.

Rearguards are available for the following makes and models. Every Rearguard is vehicle specific and tailored for the models listed. We are constantly adding to the range and at the moment have over 600 models. If you can't find your vehicle please call 01525 853888 or Email us and find out which new models are in the pipe-line.

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